Partnership Instruments

The partnership ecosystem

Morgan-GLII stays lean by contracting specialized work to four partners, while retaining the brand, the quality bar, and the learner relationship.

How a course reaches a learner

One pipeline, four partners

01

Course concept

Morgan-GLII sets outcomes & quality standards.

02

FUSE-IPS develops & delivers

Design, instructors, assessment.

03

EduSuite360 hosts

SIS, LMS, content, CRM, infrastructure.

04

CIIS preps faculty

Pedagogy & global-instructor certification.

05

CCPS certifies

Issues the Morgan certificate of completion.

Our partners

Four partners, four agreements

All partnerships are non-exclusive unless the Steering Committee approves otherwise.

Program development & delivery

FUSE Institute for Professional Studies

Memorandum of Understanding · draft for negotiation

FUSE-IPS is an institute for professional studies with a portfolio of professional certificate programs, instructors and instructional-design capacity in leadership, organizational transformation and agility, project management, and emerging technologies. The partnership combines Morgan's brand, quality assurance and global network with FUSE-IPS's program development and delivery capacity.

  • Designs, or adapts from its existing catalog, courses and certificate tracks to Morgan-GLII specifications and quality standards
  • Delivers approved programs online, face-to-face at Morgan or at regional hubs, and in hybrid formats, using instructors approved by Morgan-GLII
  • Provides qualified instructors, instructional designers and learner support
  • Loads and maintains course content on EduSuite360; keeps gradebooks and attendance current
  • Assesses learners and reports completions for certificate issuance by CCPS
  • May co-develop and co-brand executive programs, publications and conference content, subject to Morgan co-branding guidelines
  • Supports faculty exchange with Morgan-GLII programs

No program may be advertised or delivered under the Morgan name until approved by the Morgan Quality and Accreditation Committee. Morgan-GLII defines program requirements, approves instructors and materials, provides the brand and platform, and manages pricing, enrollment and certificate issuance.

Certificate issuance & quality assurance

Center for Continuing & Professional Studies

Three-way certificate agreement · signed per AVP

Chairs the Quality and Accreditation Committee and is the sole issuer of Morgan-branded certificates of completion for non-credit programs delivered under the institute. CCPS is located at 308 McKeldin Center, Baltimore, MD 21251.

  • Approves every program dossier before certificate eligibility — approves, approves with conditions, or declines
  • Issues digital certificates with unique verification numbers
  • Assigns CEU/PDH credit where applicable
  • Maintains the learner completion register for employer verification
  • May suspend issuance for any program that fails an audit, and revoke a certificate obtained through misconduct
Technology platform

InnoLearn Systems — EduSuite360™

Educational technology services agreement · draft for negotiation

Provides, hosts and supports the EduSuite360 platform as the technology backbone for every Morgan-GLII program worldwide, targeting 99.5% monthly uptime and WCAG 2.1 AA accessibility.

  • EduTrack360 (SIS) — learner records, enrollment and cohorts, with completion data feeding CCPS certificate issuance
  • EduLearn360 (LMS) — course delivery (self-paced, instructor-led, hybrid), assessments, gradebook, live-session integration
  • EduContent360 — authoring and versioning of course content by FUSE-IPS, Morgan faculty and partners
  • EduCustomer360 (CRM) — lead management, partner and institutional client management, marketing automation
  • EduInfrastructure360 — hosting, security, backups, uptime monitoring, regional performance
  • EduMarket360 (Phase 2 option) — public storefront for course discovery, registration and payment, including local payment gateways for African markets
Faculty & leadership capacity building

Center for Innovative Instruction & Scholarship

Internal partnership agreement · draft for internal review

Builds Morgan faculty, staff and leadership capacity in emerging technologies and global online pedagogy, and certifies faculty to teach in Morgan-GLII programs worldwide.

  • Credential 300 Morgan faculty and staff in emerging technologies and innovative instruction by 2030 (Objective O5)
  • Certify 25 Morgan faculty as Morgan-GLII global program instructors
  • Produce collaborative scholarship on teaching and learning across borders, consistent with CIIS's mission
  • Extend CIIS faculty-development offerings to partner-university faculty in Africa, the Middle East, South America and Asia through Morgan-GLII

A joint working group of the CIIS Director, the Morgan-GLII Program Director and one faculty representative per school meets monthly; progress is reported to the Steering Committee quarterly and to the Provost annually.

Certificate issuance

Who does what in the certificate process

How certificates of completion bearing the Morgan State University brand are approved, issued, recorded and verified for learners worldwide.

PartyRole in the certificate process
Morgan-GLIIOwns the program portfolio and learner relationship; submits programs for approval; confirms learner eligibility; pays CCPS certificate fees; markets programs
CCPSChairs the Quality and Accreditation Committee; approves programs for certificate eligibility; assigns CEU/PDH where applicable; issues and records certificates of completion; operates verification
FUSE-IPSDevelops and delivers approved programs; assesses learners; submits completion rosters with evidence of assessment within [TO CONFIRM: 10] business days of program end

Learner records are held in EduSuite360 and mirrored to the CCPS register. The Morgan name may not be used by the Delivery Partner in any market without Morgan-GLII's written approval of the specific materials.

EduSuite360 service commitments

A platform built for global delivery

MeasureTarget
Platform availability99.5% monthly, excluding scheduled maintenance
Severity-1 incident response1 hour; resolution or workaround within 8 hours
Severity-2 incident response4 business hours
Support hoursBusiness hours in US Eastern and East Africa time; 24/7 for Severity 1
BackupsDaily; 30-day retention; annual restore test

Implementation

  • Phase 0 (weeks 1–12): tenant provisioning, Morgan-GLII branding, single sign-on, payment gateway configuration, migration of the first six courses, administrator and instructor training, user-acceptance testing
  • Phase 1: go-live for pilot cohorts; hypercare for 60 days
  • Phase 2: EduMarket360 storefront, multi-language support (English, Amharic, French, Arabic, Portuguese and Spanish as prioritized by Morgan-GLII), analytics dashboards

Data ownership & security

  • All learner, partner and institutional data is owned by Morgan State University; InnoLearn acts as a processor on Morgan's instructions
  • A regional data-residency option will be offered where partner-country law requires
  • Annual security attestation; Morgan notified of any breach within 48 hours
  • On termination, Morgan receives a complete export in standard formats within 30 days

Accessibility & integration

The platform will conform to WCAG 2.1 AA, integrate with Morgan single sign-on, and exchange data with Canvas, Zoom or Microsoft Teams and the CCPS certificate register through documented APIs.

Optional modules include the EduMarket360 storefront (card, Chapa, Yaya Wallet and other regional gateways), a multi-language pack, analytics dashboards for the Steering Committee, and a WhatsApp/Telegram chatbot delivery channel for learner support and micro-learning.

CIIS program of work

Capacity building for Morgan faculty, staff and leaders

Capacity-building professional development in emerging technologies, global and online pedagogy, and leadership for Morgan faculty, administrators and university leadership.

TrackAudienceFormatLead
AI and Emerging Technologies for Teaching and ResearchFaculty and graduate teaching assistantsFour-week micro-credential; workshops; learning communityCIIS with FUSE-IPS content
Teaching Globally OnlineFaculty preparing to teach Morgan-GLII programsSix-week certificate on EduSuite360; observation and feedbackCIIS
Leadership and Organizational Agility for Academic LeadersChairs, deans, directors, senior administratorsExecutive seminar seriesMorgan-GLII with FUSE-IPS
Data-Informed AdministrationAdministrative staffShort courses and clinicsCIIS with InnoLearn
Train-the-Trainer for Partner UniversitiesFaculty at partner institutionsHybrid; regional hubsMorgan-GLII with CIIS

Morgan-GLII contributes

Funds or secures funding for the program of work; provides the EduSuite360 platform, partner content and global delivery channels; recognizes completions with CCPS certificates.

CIIS contributes

Designs and quality-assures pedagogy; delivers faculty-facing programs; conducts classroom observations for global-instructor certification; leads the scholarship of teaching and learning outputs; integrates programs with new-faculty orientation and faculty institutes.