The partnership ecosystem
Morgan-GLII stays lean by contracting specialized work to four partners, while retaining the brand, the quality bar, and the learner relationship.
One pipeline, four partners
Course concept
Morgan-GLII sets outcomes & quality standards.
FUSE-IPS develops & delivers
Design, instructors, assessment.
EduSuite360 hosts
SIS, LMS, content, CRM, infrastructure.
CIIS preps faculty
Pedagogy & global-instructor certification.
CCPS certifies
Issues the Morgan certificate of completion.
Four partners, four agreements
All partnerships are non-exclusive unless the Steering Committee approves otherwise.
FUSE Institute for Professional Studies
Memorandum of Understanding · draft for negotiationFUSE-IPS is an institute for professional studies with a portfolio of professional certificate programs, instructors and instructional-design capacity in leadership, organizational transformation and agility, project management, and emerging technologies. The partnership combines Morgan's brand, quality assurance and global network with FUSE-IPS's program development and delivery capacity.
- Designs, or adapts from its existing catalog, courses and certificate tracks to Morgan-GLII specifications and quality standards
- Delivers approved programs online, face-to-face at Morgan or at regional hubs, and in hybrid formats, using instructors approved by Morgan-GLII
- Provides qualified instructors, instructional designers and learner support
- Loads and maintains course content on EduSuite360; keeps gradebooks and attendance current
- Assesses learners and reports completions for certificate issuance by CCPS
- May co-develop and co-brand executive programs, publications and conference content, subject to Morgan co-branding guidelines
- Supports faculty exchange with Morgan-GLII programs
No program may be advertised or delivered under the Morgan name until approved by the Morgan Quality and Accreditation Committee. Morgan-GLII defines program requirements, approves instructors and materials, provides the brand and platform, and manages pricing, enrollment and certificate issuance.
Center for Continuing & Professional Studies
Three-way certificate agreement · signed per AVPChairs the Quality and Accreditation Committee and is the sole issuer of Morgan-branded certificates of completion for non-credit programs delivered under the institute. CCPS is located at 308 McKeldin Center, Baltimore, MD 21251.
- Approves every program dossier before certificate eligibility — approves, approves with conditions, or declines
- Issues digital certificates with unique verification numbers
- Assigns CEU/PDH credit where applicable
- Maintains the learner completion register for employer verification
- May suspend issuance for any program that fails an audit, and revoke a certificate obtained through misconduct
InnoLearn Systems — EduSuite360™
Educational technology services agreement · draft for negotiationProvides, hosts and supports the EduSuite360 platform as the technology backbone for every Morgan-GLII program worldwide, targeting 99.5% monthly uptime and WCAG 2.1 AA accessibility.
- EduTrack360 (SIS) — learner records, enrollment and cohorts, with completion data feeding CCPS certificate issuance
- EduLearn360 (LMS) — course delivery (self-paced, instructor-led, hybrid), assessments, gradebook, live-session integration
- EduContent360 — authoring and versioning of course content by FUSE-IPS, Morgan faculty and partners
- EduCustomer360 (CRM) — lead management, partner and institutional client management, marketing automation
- EduInfrastructure360 — hosting, security, backups, uptime monitoring, regional performance
- EduMarket360 (Phase 2 option) — public storefront for course discovery, registration and payment, including local payment gateways for African markets
Center for Innovative Instruction & Scholarship
Internal partnership agreement · draft for internal reviewBuilds Morgan faculty, staff and leadership capacity in emerging technologies and global online pedagogy, and certifies faculty to teach in Morgan-GLII programs worldwide.
- Credential 300 Morgan faculty and staff in emerging technologies and innovative instruction by 2030 (Objective O5)
- Certify 25 Morgan faculty as Morgan-GLII global program instructors
- Produce collaborative scholarship on teaching and learning across borders, consistent with CIIS's mission
- Extend CIIS faculty-development offerings to partner-university faculty in Africa, the Middle East, South America and Asia through Morgan-GLII
A joint working group of the CIIS Director, the Morgan-GLII Program Director and one faculty representative per school meets monthly; progress is reported to the Steering Committee quarterly and to the Provost annually.
Who does what in the certificate process
How certificates of completion bearing the Morgan State University brand are approved, issued, recorded and verified for learners worldwide.
| Party | Role in the certificate process |
|---|---|
| Morgan-GLII | Owns the program portfolio and learner relationship; submits programs for approval; confirms learner eligibility; pays CCPS certificate fees; markets programs |
| CCPS | Chairs the Quality and Accreditation Committee; approves programs for certificate eligibility; assigns CEU/PDH where applicable; issues and records certificates of completion; operates verification |
| FUSE-IPS | Develops and delivers approved programs; assesses learners; submits completion rosters with evidence of assessment within [TO CONFIRM: 10] business days of program end |
Learner records are held in EduSuite360 and mirrored to the CCPS register. The Morgan name may not be used by the Delivery Partner in any market without Morgan-GLII's written approval of the specific materials.
A platform built for global delivery
| Measure | Target |
|---|---|
| Platform availability | 99.5% monthly, excluding scheduled maintenance |
| Severity-1 incident response | 1 hour; resolution or workaround within 8 hours |
| Severity-2 incident response | 4 business hours |
| Support hours | Business hours in US Eastern and East Africa time; 24/7 for Severity 1 |
| Backups | Daily; 30-day retention; annual restore test |
Implementation
- Phase 0 (weeks 1–12): tenant provisioning, Morgan-GLII branding, single sign-on, payment gateway configuration, migration of the first six courses, administrator and instructor training, user-acceptance testing
- Phase 1: go-live for pilot cohorts; hypercare for 60 days
- Phase 2: EduMarket360 storefront, multi-language support (English, Amharic, French, Arabic, Portuguese and Spanish as prioritized by Morgan-GLII), analytics dashboards
Data ownership & security
- All learner, partner and institutional data is owned by Morgan State University; InnoLearn acts as a processor on Morgan's instructions
- A regional data-residency option will be offered where partner-country law requires
- Annual security attestation; Morgan notified of any breach within 48 hours
- On termination, Morgan receives a complete export in standard formats within 30 days
Accessibility & integration
The platform will conform to WCAG 2.1 AA, integrate with Morgan single sign-on, and exchange data with Canvas, Zoom or Microsoft Teams and the CCPS certificate register through documented APIs.
Optional modules include the EduMarket360 storefront (card, Chapa, Yaya Wallet and other regional gateways), a multi-language pack, analytics dashboards for the Steering Committee, and a WhatsApp/Telegram chatbot delivery channel for learner support and micro-learning.
Capacity building for Morgan faculty, staff and leaders
Capacity-building professional development in emerging technologies, global and online pedagogy, and leadership for Morgan faculty, administrators and university leadership.
| Track | Audience | Format | Lead |
|---|---|---|---|
| AI and Emerging Technologies for Teaching and Research | Faculty and graduate teaching assistants | Four-week micro-credential; workshops; learning community | CIIS with FUSE-IPS content |
| Teaching Globally Online | Faculty preparing to teach Morgan-GLII programs | Six-week certificate on EduSuite360; observation and feedback | CIIS |
| Leadership and Organizational Agility for Academic Leaders | Chairs, deans, directors, senior administrators | Executive seminar series | Morgan-GLII with FUSE-IPS |
| Data-Informed Administration | Administrative staff | Short courses and clinics | CIIS with InnoLearn |
| Train-the-Trainer for Partner Universities | Faculty at partner institutions | Hybrid; regional hubs | Morgan-GLII with CIIS |
Morgan-GLII contributes
Funds or secures funding for the program of work; provides the EduSuite360 platform, partner content and global delivery channels; recognizes completions with CCPS certificates.
CIIS contributes
Designs and quality-assures pedagogy; delivers faculty-facing programs; conducts classroom observations for global-instructor certification; leads the scholarship of teaching and learning outputs; integrates programs with new-faculty orientation and faculty institutes.
